Terms of Use
Appointment Policy
To ensure that you get an appointment for the date and time you desire, we suggest booking all appointments a few weeks in advance. Our website displays the most up-to-date availability. Please note that we require a credit card to reserve your appointment.
Consultations Policy
We provide consultations for $200, which will go toward your first treatment and an in-depth skin analysis with one of our expert providers. We believe an informed client with realistic expectations will be most satisfied with our treatments and results. Our consultations include education about your unique skin type, a comprehensive discussion about all options available to you, both immediate and long term, and a clear plan of action based on your individual goals. There is a limit of two (2) consultations per person per 365 days.
Cancellation Policy
As a courtesy to our providers, for non-group appointments, please provide a minimum of twenty-four (24) hours notice should you need to cancel or reschedule an appointment. You will be charged $100 if an appointment is canceled or rescheduled less than twenty-four (24) hours in advance or if there is a no-show. For group appointments, there is a seventy two (72) hour cancellation policy, and the credit card on file will be charged $200 if canceled less than seventy two (72) hours in advance. If you arrive more than ten (10) minutes late for your appointment, you may be required to reschedule to avoid disrupting other clients’ appointments.
Pricing & Prepayments Policy
Pricing for products and services is subject to change any time. Once prepaid, you have up to 1 year to redeem the purchased service(s).
If there are any payment issues with a client’s credit or debit card or CareCredit – chargebacks, fraud issues, etc., we cannot accept credit or debit cards or CareCredit from the client and require payment in cash.
Returns & Refunds Policy
If you would like to return your purchased skincare product, return the item in its original packaging unopened within thirty (30) days of purchase. We do not accept returns on opened or used products. We do not accept returns or exchanges on gift cards.
Prepayments are refundable within ten (10) days of purchase. Services received cannot be refunded.
For training courses, payments are non-refundable.
Child Policy
To ensure the safety of children and the enjoyment of all clients, we ask that parents or guardians make other arrangements for children while receiving their services. An adult must accompany children under the age of eighteen (18) receiving services.
Pet Policy
For the health and safety of our clients, we have a No-Pets policy. Only working service animals are permitted.
Indemnification
You agree to defend, indemnify and hold harmless the Company, its affiliates, subsidiaries, and each of its and their respective directors, officers, shareholders, managers, employees, agents, partners, representatives, licensors, successors, and assigns (collectively, “Related Parties”) from any claim, demand, loss, award of damages, expense, or cost (including reasonable attorneys’ fees) that arises out of:
(a) Your use of, inability to use or access, or reliance on, the Platform or the Services, or any goods or services obtained therefrom;
(b) Your provision or receipt of a Treatment;
(c) Your travel in connection with the provision or receipt of a Treatment;
(d) Your interaction with any other User;
(e) Any claim that you violated any provision, term, condition, covenant, warranty, or representation in this Agreement;
(f) Any violation of this Agreement by you or any other person using your User Account, whether or not such usage is expressly authorized by you;
(g) Any harm to person or property resulting from your acts or omissions, whether such acts are intentional, negligent, or otherwise;
(h) The Company’s use, disclosure, or preservation of User Content; or
(i) Your violation of any rights of another, including intellectual property rights.
BEFORE AND AFTER PHOTOGRAPHS
Our “before and after” pictures are examples only. We use these pictures to demonstrate the results of our services. Suitability, effectiveness and cosmetic results will vary from patient to patient. We do not suggest that identical (or equivalent) results can be obtained for all patients, as every patient is different and such results cannot be indicated, promised or guaranteed.
DISCLAIMER ON OUR PROMOTIONAL ACTIVITY
Please read all terms and conditions and all limitations that we may set for any special offer, made on the internet or any other platform ( electronic, print, media advertising, information brochures, direct mail, outdoor advertising, special discounts or gifts, etc.) We reserve the right to stop, modify or to cancel any offer at any time without giving prior notice. We reserve the right to offer promotional special at our own discretion at any time.
WEBSITE DISCLAIMER: THIS WEBSITE DOES NOT PROVIDE MEDICAL / HEALTH ADVICE
All content, statements, and information on this website is for informational purposes only. The website is intended for personal use only. Statements on this website are not meant to treat, cure, or prevent any disease or condition. This website is not a substitute for professional medical advice. Please consult with your healthcare professional before undergoing any services or treatments discussed on this website.
2022 Harmonic Evolution Spa Proprietary Information. All Rights Reserved. Confidential.